Episode 2: Provide Meaningful, Empathetic Customer Interactions

Learn how the Acaya organization in Madrid used technology to connect with the community and provide critical services to thousands of individuals during the COVID-19 pandemic.

Related Videos

Dec-04-2020
Learn from Microsoft and Siemens experts about streamlined, end-to-end solutions that provide on-demand c...

Episode 3: Delivering Customer-Centric Connected Experiences

Nov-30-2020
Find out how the UK’s National Health Service used always-on, remote services to provide better patient c...

Episode 4: Empower Agents with the Right Tools at the Right Time

Dec-04-2020
Hear from Microsoft VP and CTO Gabriele “G” Masili about scaling customer service by using virtual agents...

Episode 1: Scale Service and Support to Match Customer Demand

Powered By